Contact Us

At The Libas, we are dedicated to bringing you the finest clothing and a seamless shopping experience. Whether you have a question about our collections, need help with sizing, or want to track an existing order, our London-based team is here to assist you.

How to Reach Us

  • Email: thelibas.co.uk@gmail.com

    For inquiries regarding an order, please include your Order Number (e.g., #TL1001) in the subject line so we can help you as quickly as possible.

  • Operating Hours:

    Monday to Friday: 9:00 AM – 5:00 PM (GMT)

    Saturday & Sunday: Closed

    We aim to respond to all emails within 24 business hours.

  • Mailing Address:

    The Libas

    125 Gainsborough Road, Dagenham

    London, [RM8 2DU]

    United Kingdom

    (Please note: Our London office is not a retail storefront. We cannot accept walk-in visitors or handle returns in person at this location without prior authorization.)

Frequently Asked Questions

  • When will my order ship?

    We typically process and dispatch all orders from our London hub within 1–2 business days.

  • How do I return an item?

    Please review our Shipping & Returns Policy for step-by-step instructions. Please do not send items back to us without contacting our support team first.

 

My measurements & size recommendation

Saved profile: measurements are stored here for reference. Use the UK menswear and womenswear size charts to determine the recommended size: XS, S, M, L, XL or XXL.

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